Return Policy

Return Policy

Any purchase of LIV Natural Products warrants a clear-cut decision of purchasing a product containing CBD-Isolate from the Hemp plant.  Since CBD affects everyone differently, LIV Natural makes no claim to any benefits.  LIV Natural products have not been evaluated by the FDA. 

FDA Disclosure

  • LIV Natural only accepts returns from purchases ordered on this website

  • Any LIV Natural product purchased from a Retail Store should be addressed at the Retail Store from where the products were purchased.  Please contact them directly to be notified of their return policy.

  • LIV Natural products are distributed to numerous Retail Stores.  Each store has its own specific return policy.


  1. Notification of returns must be completed within 30 days of shipment date from LIV Natural, llc

  2. Contact to notify of the reason to return the product & to request our Return Shipping address  *We do NOT reimburse a product simply because you don't like it!

  3. If product arrives damaged, please take pictures so we can document for *USPS shipping claims

  4. Return any unused portion of the product in its original container

  5. Include Name & Email Address, Invoice # from original order 

  6. LIV Natural is not responsible for return shipping charges

  7. Please allow a minimum of 2 weeks processing

  8. Refunds will be issued in the amount of the product purchase price, to the credit card the original payment was paid with;  Excluding shipping